Carlcare Service TN Ltd Transsion Holding is looking for Customer Service Supervisor

Carlcare Service TN Ltd Transsion Holding is looking for

Customer Service Supervisor

Transsion holdings’ branch in Tunisia is looking for 01 Customer service supervisor in Sousse to work in the smartphone industry (after-sales services).

Main Responsibilities :
Following the company strategy to find the dealers to open the service center in appointed cities
Following the company strategy to find the dealers to open the collection point in appointed cities
KPI management by region which includes : TAT\Satisfaction\RR\RWR
Following the branch image improvement and rectifying and reforming following HQ requests
Reporting：preparing daily and weekly report for line managers upon request
Spareparts sales and accessories sales to reach the targets set by the company

Basic Requirements:
Bachelor’s degree in IT, trade, telecommunication or related field of studies
3- 4 years of relevant experience in a similar position or in mobile and smartphone fields
Excellent verbal and written communication skills in English.
Advanced knowledge on MS Office Programs and other softwares (IT drive)
Strong communication and analytical skills with professional attitude
Young (maximum 35 years of age) and highly motivated to integrate a young and dynamic team.

Work conditions:
Workplace : Sousse
Working hours : 48h/week
Gross Salary : 1800 TND – 2050 TND
Language : English (chinese line manager)

How to apply :
Please send your english CV to the following adress : ›
And add the job title as reference in the email