Tunisie Travail

MCI is hiring

Business Process Engineer

Core Responsibilities
● Conduct in-depth analysis of existing business processes and identify key pain points through stakeholder interviews
● Orchestrate critical tasks across Business and Technology teams throughout project life cycles
● Proactively manage issue escalation to leadership and relevant stakeholders
● Oversee ongoing maintenance and enhancements for deployed solutions
● Apply advanced critical thinking to optimise and automate complex, multi-touchpoint processes
● Collaborate closely with Technology teams to design and implement high-quality, value-driven solutions
● Execute comprehensive Quality Assurance testing prior to process deployment
● Establish reporting and alerting requirements for process monitoring
● Create, iterate, and maintain data retrieval reports
● Leverage deep understanding of systems and software development lifecycles
● Utilise automation tools and techniques for managing intricate workflows
● Implement robust validation and error handling mechanisms to ensure data integrity
● Develop and manage background execution scripts
● Design adaptive, dynamic forms to handle complex data entry scenarios Technical Requirements
● Relevant tertiary qualification(s)
● Proficiency in:
○ SQL
○ JavaScript (medium to advanced level)
○ HTML & CSS for designing forms (mid-level experience)
○ BPMN 2.0 for business process design and management
○ Git version control
○ GraphQL for data operations
● Familiarity with process mining techniques and tools
● Experience using business automation tools
● Understanding of systems and software development lifecycles Key Attributes
● Exceptional analytical and problem-solving skills
● Strong process modelling and documentation abilities
● Capacity to translate complex business requirements into clear process models
● Ability to identify process inefficiencies and propose innovative solutions
● Strong communication and interpersonal abilities
● Ability to work effectively in cross-functional teams
● Attention to detail and commitment to quality
● Adaptability and willingness to learn new technologies and methodologies

Comment postuler
If interested please send me your CV in English to ›

Ville › Tunis
Entreprise › MCI