transcom

Are you looking for a new challenge? Transcom is hiring a

Talent Acquisition Manager

The Talent Acquisition Manager is responsible for the overall talent acquisition service delivery of all required profiles by collaborating closely with all the departments and key functions, in order to meet growth and attrition requirements. He/She will also act as the primary liaison and point of contact between the business and the Talent Acquisition department. This is a busy and international professional environment that will suit a target-oriented person with a great eye for efficiency and plenty of team spirit.

Functional responsibilities:
Implement the EMEA Talent Acquisition strategy to attract and recruit top talents
Supporting candidate attraction initiatives including online campaigns, design and production of marketing materials (including production of digital content), employee referral programs,outdoor marketing, and job fairs
Manage and promote Transcom’s presence on social media through recruitment advertising, organic and paid campaigns, social media groups, and community management Lead, oversee and supervise members of the TA team

Develop and implement recruitment marketing campaigns to grow a pipeline of active and passive candidates
Research market trends, competitor landscape, and potential partnerships to recommend new ways to attract candidates
Build solutions to consistently improve efficiency and results
Develop and manage strong business relationships with internal hiring managers, internal / external candidates and internal / external vendors such as outside recruitment / staffing agencies
Manage Talent Communities and email marketing campaigns to support hiring targets
Coordinate internal Brand Ambassadors Team activities to build brand awareness
Optimize job posting strategies and testing of new language in job titles and descriptions to align with business goals and brand messaging
Measure, analyze, and report on campaign and source effectiveness to make data-driven recommendations in order to achieve the best results
Local budget planning and efficient cost management.

Requirements:
Language skills: C1+ English, B2+/C French
Solid experience in the same management position
Extensive knowledge of recruitment and call centers
What’s in store for you?
An excellent opportunity to build a solid career with Transcom.
An attractive and competitive salary package with bonuses – salary package (based on profile seniority)
Possibility of working from home
Medical insurance from your 1st day (for you and your family members): 8000 TND NET
Meal vouchers from your 1st day: 6.5 TND NET / day – After 03 months with Transcom, you will receive 8.5 TND NET / day
Workplace: Tunis, Tunisia : 2 sites ( Kram and Centre Urbain Nord)

Vous attendez quoi ? A vos Cv’s / Mobiles : 58 309 130 / 58 309 109 / 58 309 110
Vous voulez travaillez avec des amis ? A vos recommandations !

Location: Centre Urbain Nord, Ariana 1080, Ariana
Suivez-nous: Instagram: Transcomtunisia – Facebook: Transcomtunisia
Ou Appelez-nous: 58 309 130 / 58 309 109 / 58 309 110

A propos de Transcom
Nous sommes un réseau mondial de 26 000 spécialistes locaux, répartis dans 22 pays, passionnés par l’idée d’offrir une expérience client exceptionnelle. Équipés de technologies intelligentes, nous nous efforçons d’avoir une longueur d’avance sur les nouvelles tendances en soutenant les clients de plus de 200 entreprises internationales dans divers secteurs. Du dépannage réactif à la recherche active de solutions. C’est ce que nous appelons des expériences de personnes plus intelligentes.
Nous sommes la voix de nos clients. Nous sommes Transcom.
En ce moment, nous développons notre empreinte virtuelle en Amérique du Nord et nous embauchons actuellement des employés à distance dans 32 États et 6 provinces canadiennes. Nous sommes fiers d’avoir été reconnus par FlexJobs comme le n°10 sur leur liste des 100 meilleures entreprises à suivre pour le travail à distance en 2021.
Nous sommes passionnés par les gens et nous avons hâte de vous rencontrer !

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 28,000 customer experience specialists at over 60 contact centers across 25 countries
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