Design Service Specialist – Italian & English languages
Key Responsibilities
Design graphics according to customer needs and our printing processes.
Modify customer graphic designs according to product requirements into a printable file according to our production standards.
Contact the customer when necessary to agree on design changes.
Achieve targets set by the team leader/ manager.
Apply a customer satisfaction-oriented approach to daily tasks.
Perform additional tasks as requested by the team leader/manager.
Participate in activities that induce continuous improvement in the skills required for the role.
Maintain a thorough knowledge of the company\’s product catalogue in order to provide relevant guidance to customers.
Requirements
Demonstrate a high level of use of existing commercial design software tools such as Adobe Illustrator, Adobe Photoshop, Adobe Indesign, Adobe Acrobat.
Demonstrate creative skills in providing design support to clients.
In-depth knowledge of Indesign and its use for multi-page graphics such as catalogues, books, and magazines Strong ethical behaviour combined with unparalleled passion, commitment and drive towards quality excellence.
Knowledge of MS Excel, Word and Outlook.
Ability to adapt to new software applications.
Fluent verbal and written communication Italian.
Fluent verbal and written communication English or French will be a plus.
Personal characteristics
Willingness to collaborate.
Demonstration of a positive attitude.
Ability to anticipate customers’ expectations and requests.
Ability to propose and promote ideas for improvement.
Ability to work autonomously.
Excellent problem solving skills.
Rapid adaptation to a changing environ
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›› Role mission Ensure efficient website operations and accurate product configurations. Key responsibilities - Perform operational maintenance of websites